Return, Exchange, and Refund Policy

Refund and Exchange

We offer a hassle-free return and exchange policy for 7 days from the date of delivery. To be eligible for a return or exchange, product(s) must be in their original condition with all tags intact.

After 7 days, we regret that we won't be able to facilitate exchanges or returns for any reason. Your understanding in this matter is greatly appreciated.

For a smooth return and instant exchange process, please note that all product(s) must pass our quality inspection during the reverse pickup.

Exchanges are subject to stock availability and can be initiated only once per product.

We strongly recommend recording a video while opening/unpacking your order, ensuring all stickers/labels are intact. This video will serve as proof in case of missing or damaged product(s) or parcel(s). Without video proof, it will be difficult for us to proceed with returns or refunds.

Reverse Pickup Services

We provide a reverse pickup service for your convenience. The product(s) must pass quality inspection for instant return, or exchange process. A reverse shipment is free of cost. Each order will have One reverse pickup attempts.

Refunds

Prepaid Orders: If the product(s) passes the quality check once it reaches our warehouse, the refund will be initiated within 24-48 hours. It should be credited to your payment method within 7 to 10 business days, depending on your bank's processing times.

Cancellations/Modifications

Orders can be cancelled or modified (change number, address, product style or size) if they have not yet been dispatched from our warehouse. email us at support@aapre.in to request changes.

Defective/Damaged Product(s) or Parcel

If you receive a damaged/defective/used/tags missing/wrong product(s), please contact our support team within 48 hours with photos or open/unpacking video. We will arrange for a new product to be sent to you at no additional charge.

If you receive a torn/damaged/empty parcel, please do not accept it. If you receive any unrelated product(s) or an empty parcel, you are requested to raise a query within 48 hours of delivery. We strongly recommend recording a video while you open/unpack your order, keeping all stickers/labels intact.

Terms & Conditions

Ensure the provided bank account details are accurate as errors will not be the responsibility of Aapre.

Please check the size guide before placing an order.

The colour of products may vary according to the customer's screen resolution.

If payment is made through third-party platforms and you have not received any updates regarding payment, please contact the respective payment platform. Aapre is not responsible for such scenarios.

For prepaid orders, if you receive a delivery confirmation via SMS or email but have not received the products, please contact us within 48 hours.

Shipping Policy

We offer free shipping on the orders sitewide.

We process orders within 24-48 hours and ship them from Ghaziabad, Uttar Pradesh

We ship PAN India and our mission is to serve every region of Bharat, ensuring accessibility to our products for all

Order Delivery Time: In metropolitan areas, orders are delivered within 1-4 days after processing. While in the rest of India, delivery takes 4-7 days after processing.

Reach Us Out

Email Support: support@aapre.in Working Hours: 10am - 5pm IST Monday to Saturday.

Thank you for choosing AAPRE